CORONAVIRUS See the link below to find out in which cases Vall d’Hebron patients can be visited or accompanied. View query times Outpatient Clinics Here you will find all the information about outpatient activity. This includes appointments, tests or treatments at the day hospitals You can access these services: at the request of your doctor or head doctor, at the hospital itself or from other hospitals. ONLINE OR TELEPHONE Online or telephone consultation If you have an online or telephone consultation, you can read some suggestions for a good experience. Recommendations for online or telephone consultations First appointments or tests ordered from other centres Patients from the catchment area: you will be given a date and time for your test or appointment at your Primary health centre (CAP). You will receive an appointment notification. Patients outside the catchment area: your doctor will have to send the appointment request to the hospital, a specialist will review it and we will send you notification of the appointment. If the request is denied, we will send a notification to your doctor to say why you have not been assigned an appointment. Patients from other regions of Spain: if you are from another autonomous community, you can access the hospital through the care procedures established in your region. Foreign patients: if your country is a member of the European Union, you will need to bring your European health card. If not, you will need to follow the procedures established in current international agreements. Health card Whenever you come to the outpatient clinic, bring your health card. This document identifies you and allows you to access the centres and services of the public health system. If you have changed your address or phone number, let us know and update your information. Appointment confirmation If you have to programme, cancel or change any appointment, you can do so: in person, at your doctor's or Primary health centre; by email, at firstname.lastname@example.org, or by telephone, at 93 378 00 00. Subsequent appointments or tests Go to the Secretary’s desk when you leave the appointment. This way you will avoid needing to come in again or calling to ask for an appointment. On the day of your appointment, remember to bring your appointment slip and any test papers you have. Outpatient appointment reader On the day of your appointment, when you arrive at the centre, before you go to your appointment, you need to confirm your appointment on our rapid admission screens. You will need to scan your healthcard barcode on the screen's reader.