FACE MASKS Wearing a face mask is mandatory throughout the Campus, except in justified cases. Remember to bring your mask before arriving. More information Recommendations for patients for face-to-face consultations Here you’ll find all the information to keep in mind if the specialist consultation you have scheduled will be done face-to-face. About using mask Wearing a face mask is mandatory throughout the Campus. Exemptions apply only to:People with medical conditions or respiratory difficulties that could worsen when using a face mask.People who, due to disability or dependency, are unable to remove it independently.You must use a surgical mask, except in those protocolled situations where an FFP2 or FFP3 mask is required. Arriving at the hospital Swipe the health card Enter through the main entrance of the building. You will find the health card swipe machine in the entrance hall. The machine will give you a ticket with your turn number. Wait in the waiting room Head to the waiting room and wait your turn. When your turn number appears on the screen, it will show you the number of the consultation room that you need to go to. General indications A helping hand Only one companion per patient is allowed. At the Children's Hospital minors can be accompanied by two people. Hand hygiene Wash your hands frequently. If you have symptoms such as coughing, fever, breathlessness or general malaise Cancel the visit by contacting the Unit or Service using the contact details in the table of phone numbers and email addresses, and go to your Primary Care Centre (CAP). HOSPIMÒBIL Internal transport on the premises To move around the Vall d’Hebron campus, you can use the Hospimòbil internal transport service. The Hospimòbil runs from Monday to Friday from 8.30 a.m. to 2 p.m., and from Monday to Thursday from 3 p.m. to 5.30 p.m. During the month of August, it only runs from 8.30 a.m. to 3.30 p.m. It is exclusively for chronically or temporarily disabled persons. Please respect the rules of use. Download the route