A socially responsible hospital Excellence, quality, empathy, humanity and commitment to the environment are some of the values that define Vall d'Hebron University Hospital. To this end, we work to gain recognition and consolidate our position as a centre of reference with an ethical, sustainable and socially responsible management model. At Vall d'Hebron, corporate social responsibility (CSR) is linked to the institution's culture and integrated into the management model of all our departments. This means that all our professionals are actively involved in, and contribute to, its implementation through the Hospital's new strategic lines. Our aim is to be at the cutting edge of improving the health and quality of life of the population. Which is why our CSR is aligned with the Sustainable Development Goals (SDG) approved by the United Nations General Assembly to address the major challenges facing us as a society. In the case of the Hospital, we work towards the well-being, equality and dignity of people, placing, front and centre, the heart of our mission: health. Thus we focus our activity on the following axes: Ethics and good governance We work using a governance model based on transparency and commitment to create an ethically and socially responsible organization, which can be seen in the management and values transmitted by the institution. How do we do it? By encouraging transparency, publicizing these values, promoting a socially responsible culture and obtaining CSR certifications as an institution. Social and community commitment We strive to be an institution that is welcoming and open to our community, so our actions benefit the community, ensuring its well-being and meeting its needs. In our commitment to society we promote scientific and health-care communication and dissemination, via activities of interest in the territory, and promote international cooperation within the institution. Sustainability and the environment We ensure we care for the environment in all the activities carried out by the institution and work to implement improvements in our processes in order to be a more sustainable hospital. Which is why we reduce the use of resources that depend on our organization and promote a correct use of recycling among our staff. Our staff The staff at Vall d'Hebron are our DNA, their commitment and day-to-day work have made us into a reference hospital. As an institution, we ensure an easy and warm welcome for new staff, bolstering communication and relationships among all workers, reinforcing the feeling of pride and belonging, and strengthening the bond with the professionals who leave to carry out their own activities within the scientific community. Suppliers We implement and monitor sustainable public procurement practices, including corporate social responsibility criteria for procurement bidding and policies with sustainable criteria. Humanization We carry out actions and projects based on care for the emotional well-being of patients and their families, but we also promote humanization among our staff and we train them regarding these values. Innovation We promote innovation in order to be a reference organization in this field. Which is why we stimulate the imagination and ideas of our staff, to promote improvements in all areas of the hospital. Would you like to know more? Take a look at the Hospital’s Strategic Plan! As a responsible and ethical organisation, we consider transparency to be the key to good management. This commitment is patent in our Strategic Plan: the pillar that supports and guides all our activity for the coming years. 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