Digitalization of communication with patients

Starting on January 18, we will stop sending letters with upcoming medical appointments. Instead, you will receive an SMS with a link that will allow you to manage them quickly and easily.

Through this link, you will be able to confirm your appointment, request to reschedule it, or cancel it. If you do not confirm it, the appointment will remain scheduled as originally planned.

This new system is more efficient, accessible, and sustainable, as it reduces paper usage and helps ensure that you stay informed at all times about your medical appointments, tests, and other scheduled visits. 

Update your contact details

Keep your contact details up to date in El Meu Vall d'Hebron. Having this information current is important to facilitate communication with the hospital and ensure that you correctly receive alerts, notifications, and information related to your appointments.

If you are not yet registered, when you complete the registration, the contact details you provide will be updated automatically. If you already have an account, you can update your details in the Personal information section, both on the website and in the mobile app. 

How to update your personal details?

  1. If you are not yet registered in the app, download El Meu Vall d'Hebron from Google Play or App Store and complete the registration process.
  2. If you are already registered, access the digital platform with your credentials and go to Account management > Personal information.
  3. Review your contact details and update your mobile phone number or email address.
  4. Save the changes and confirm the data update.

If you have any questions, consult the user guide.

Register

User guide

Discover El Meu Vall d’Hebron

With El Meu Vall d’Hebron, you can keep your contact details up to date and manage your appointments easily and securely. You will also have access to your clinical information, care documentation, and other digital services from the hospital.

More information

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Responsible entity: Vall d’Hebron University Hospital (Catalan Institute of Health).
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Data sharing: If applicable, with VHIR. No other data transfers are foreseen. No international transfer of personal data is foreseen.
Rights: Access, rectification, deletion, and data portability, as well as restriction and objection to its processing. The user may revoke their consent at any time.
Source: The data subject.
Additional information: Additional information can be found at https://hospital.vallhebron.com/es/politica-de-proteccion-de-datos.