Visita'ta Vall d'Hebron
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Information of interest to patients 
during the Covid pandemic

Here you will find all the information about the hospital’s activity during the Covid pandemic. This refers to information channels, special measures in place at Vall d’Hebron to deal with the epidemiological situation, as well as recommendations to follow if you have an appointment (in-person or remote) scheduled.
Restrictions on access to Vall d'Hebron Hospital
Before coming to Vall d’Hebron, consult the special measures that the hospital has put in place to deal with the epidemiological situation.
See the restrictions on visiting the hospital (in Spanish)
Advice about telephone or online appointments
We recommend a series of guidelines to follow if you have a telephone or online appointment scheduled with a Vall d’Hebron specialist.
See the recommendations for telephone or online appointments
Find out about the condition of a family member
If you have not received any information about the condition of a family member for 24 hours or longer, contact the Citizens Advice Service.
Contact form to enquire about the condition of a family member (in Spanish)
Delivery or collection of personal effects
If you have to drop off or pick up the personal effects of a family member at the hospital, please go to the information point.
Find the locations of the delivery and collection points

Contact us

For any other information, please contact our Citizens Advice Service team. They can be contacted from Monday to Friday, 8 am to 5 pm:

  • General Hospital: Tel: (+34) 93 274 60 42 

  • Traumatology, Rehabilitation and Burns Hospital: Tel: (+34) 93 489 34 08 

  • Children's Hospital and Women’s Hospital: Tel: (+34) 93 489 31 92
 
Outside these hours, go to the General Hospital Citizens Advice Service Point Monday to Friday, 5 pm to 8 pm, or the General Hospital Emergency Citizens Advice Service Point on Saturdays and Sundays from 8 am to 8 pm.
Atenció Ciutadana Vall d'Hebron

Recommendations to follow 
when coming to the hospital

Hall Hospital Infantil Vall d'Hebron
Social distancing
Keep a safe space between you and other people.
Higiene de mans Vall Hebron
Hand hygiene
Clean or wash your hands frequently.
personal amb mascareta Vall Hebron
Mask
Wear a mask.
Punt d'informació Vall Hebron
Instructions
Always follow instructions issued by healthcare staff.
Home mirant el rellotge
Punctuality
Arrive on time for appointments (not before or after).
Persona agafant la mà a una altra persona
A helping hand
Patients may be accompanied only when strictly necessary.

If you have
any of these symptoms

If you a cough and/or fever, shortness of breath or generally feel unwell, take the following steps:

  • Visit your primary health care centre. 
  • Call (+34) 933 780 000 to cancel your appointment. 
Persona amb tos