Hospitalisation from admission to discharge We offer you the talent of our medical team and the most advanced technology. Here we tell you the steps to follow, from the moment you arrive to the moment you are discharged. THE DAY YOU ENTER THE HOSPITAL Admission The day you enter the Hospital, you will need to be at Admissions by the time of your appointment with your ID and health cards. Remember, you will need to bring your own hygiene products, pyjamas and slippers. You will need to take care of your personal objects: glasses, contact lenses, hearing aids or dental prosthetics. Tell us about your situation and we will help you as best we can. It is important that if you take any pills, you bring them along with you, and make sure you tell us if you have any allergies. STAY A comfortable stay Our whole team is at your service to make sure your stay is as pleasant as possible. When you are admitted, the professionals taking care of you will explain how the hospital works and tell you where your room is. The doctor will tell you about your condition. It is important you follow their instructions while at the hospital. Eat the food the hospital provides; the diet is personalised and designed to help you recover. Next to the bed, you will find a button to call a member of staff if you need it. It is also important we be able to find you at any given time. If you need to leave the ward, please inform the nursing staff. Discharge The doctor is the person responsible for discharging you. The day you leave, we will give you a summarised report of your condition and the treatment you have received at Vall d’Hebron University Hospital: (and any treatment you need to follow, where applicable). Although we strongly recommend against it, if you want to leave before you get your medical discharge, you can ask for a voluntary discharge. If you take this decision, it is under your own responsibility, and you should also remember that this will not be possible in the event you represent a danger to public health and safety. Wristband When you get to the hospital, we will give you a wristband with your personal details, this way we can identify you if needed. Make sure your details are correct (name, surnames and date of birth). If you spot any mistakes, let us know. Always wear your wristband while hospitalised. It is for your own safety. If it breaks, you lose it or the writing is illegible, let us know and we will give you a new one. Thank you for cooperating. Informed consent Any operation requires the patient to give specific, free consent, and they must be informed about the operation beforehand. This process of information must be included in your clinical history, but sometimes you will need to sign a document titled “informed consent”. This document warns you about any and all risks in the operation or diagnostic procedure, the risks it might pose to you individually as well as any possible side effects.